Welcome to NVHTX Support. How can we help you today? Request service, connect with a specialist, or download support tools below.
Tell us what's happening. Select a topic below and provide a few details so we can find the best solution.
Need immediate assistance? Reach out to our support team directly via phone or email.
Call us for urgent help with outages, hardware failures, or to get a screen sharing code.
(817) 646-9835For new deployments, network architecture, and software integrations.
implementation@nvhtx.comIf you are on the phone with an NVHTX specialist, enter your 10-digit session code below to connect.
A security prompt may appear on your screen. Please click "Yes" to allow our specialist to assist you and control your mouse.
You will need to open your Mac's System Settings and manually allow permissions for both Screen Recording and Accessibility.
Apple mobile devices are view-only. You will need to tap "Broadcast" so we can see your screen, but we cannot remotely tap the device.
Depending on your phone model, you may be prompted to allow a specific accessibility setting to give us remote control.
A convenient tool for servers and workstations. This allows our team to securely perform updates, run maintenance, and assist you without needing a session code every time.